![]() ![]() ![]() ![]() Click OK, then go to Options and enable Safe Mode dialog. Open the folder and then Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode. If it's easier, you can copy the path (ctrl-C) and then paste it (ctrl-V) into the address bar in a File Explorer window. Take note of where the file will land, and click Extract. Next, take your computer completely offline-disable wifi and/or pull the ethernet cord-and double-click the DDU.exe. Be sure to get both drivers they're all the way at the bottom of the page when you click "show all 39 drivers." You can download new drivers directly from the Dell product page for your laptop. Here's how to do it:įirst, download Display Driver Uninstaller from here: Your drivers are out of date, and given the error you listed, the best approach is to do a clean install of both the Intel and Nvidia drivers. ![]()
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